Shipping policy
Where we ship
Our current delivery markets include Taiwan, Japan, Canada, South Korea, the United States, Malaysia and Singapore. Available destinations and delivery options are shown at checkout.
## Processing and delivery times
We dispatch orders within **3 business days after receiving payment**.
Estimated delivery takes approximately **7 to 15 business days after dispatch**. This transit estimate does not include order processing time. Business days exclude weekends and public holidays.
These are estimates. Public holidays, customs processing and carrier disruptions can affect delivery. We will provide any known material change to your order's expected timing. An estimate does not remove your rights if an order is delayed or not delivered.
## Shipping charges
Standard shipping costs **US$20 per order**. Shipping is free on orders with a merchandise subtotal of **US$100 or more after discounts**. Shipping charges and separately listed taxes do not count toward the free shipping threshold. The delivery charge and any applicable discount will be shown before you place your order.
## Tracking
If you need an update on your shipment or help locating a parcel, email hugeluxuryofficial@gmail.com with your order number. We will check its status and provide any available tracking information.
## Customs and import charges
We cover applicable import duties and import taxes for international deliveries through a Delivered Duty Paid (DDP) shipping service. You will not be asked to pay additional import duties or import taxes to receive your order.
If a carrier or customs office unexpectedly requests these charges, contact hugeluxuryofficial@gmail.com with the notice so we can resolve it. Any sales taxes separately collected at checkout are shown before you place your order.
## Delivery details
Please check your delivery address before placing an order. If you notice an error, contact us as soon as possible. We will check whether the shipment details can still be updated.
If a parcel is returned because of an address problem or an unsuccessful delivery attempt, we will contact you to resolve the order and explain any applicable redelivery charge before arranging another shipment. This does not limit your rights where the problem is our responsibility or the carrier's responsibility.
## Delays and missing parcels
If your order has not arrived within the estimated delivery period, email us so we can investigate with the carrier.
If we cannot dispatch an order within the promised time, we will notify you, provide a revised estimate where available, and explain your options to accept the delay or cancel for a refund. We will obtain agreement where required and follow the cancellation and refund deadlines that apply to your order.
A tracking status alone does not resolve a delivery dispute. If tracking shows delivery but you cannot locate the parcel, contact us and we will investigate. Your statutory rights remain unaffected.
## Contact
Tiny Bazaar, operated by Huge Luxury LLC
Email: hugeluxuryofficial@gmail.com