Refund policy

Tiny Bazaar is operated by Huge Luxury LLC. For help with an order, contact hugeluxuryofficial@gmail.com and include your order number.

## Damaged, defective, incorrect or incomplete items

If your item arrives damaged, has a defect, is incorrect or is missing an included part, contact us within **30 calendar days after delivery**. Tell us which item is affected and describe the issue. Photos of the item and packaging can help us investigate when available.

Once we confirm the issue, we will refund the amount paid for the affected item, including any applicable tax collected on that item. You do not need to return a confirmed faulty item under this process. Please keep the item and packaging until we have reviewed the issue and confirmed that no return is required. You may then keep or safely dispose of the item.

If only part of your order is affected, the refund will normally cover the affected item. Items you received correctly and choose to keep are not automatically refunded. Where applicable law requires a wider remedy or reimbursement of delivery charges, we will provide it.

This 30 day reporting process is an additional store service. It does not shorten any statutory warranty period or remove rights relating to defective, misdescribed or undelivered goods. You may still contact us after 30 days about a problem covered by applicable law.

## General returns

For an item that is not defective, you may request a return within **14 calendar days after delivery**. Under this voluntary return policy, items must be unused and complete with their included accessories. Please package them securely for the return journey. These conditions do not limit any right to inspect goods under applicable consumer law.

You are responsible for arranging and paying for return shipping to the address provided by our customer service team. After we receive and inspect the returned item, we will refund the amount you paid for that item, including any applicable tax collected on it. Original shipping charges are not refunded under this voluntary return policy.

If applicable consumer law requires us to arrange or pay for the return, refund original delivery charges, or accept a return on different conditions, those requirements take precedence. The cost rules above do not apply to our confirmed faulty item process.

Email hugeluxuryofficial@gmail.com to request return instructions or notify us that you are exercising a statutory cancellation right. Please include your order number and the items concerned. We will provide the appropriate instructions if a physical return is required. Do not use our business correspondence address as a return address unless we direct you to do so.

The refund without return process above applies to confirmed product issues. It does not automatically apply to a general change of mind return.

## Refunds

Refunds are issued to the original payment method. We will initiate an approved refund within **5 business days** after confirming the refund, or within any shorter deadline required by law. For a general return, we review the returned item after it arrives. For a confirmed faulty item under our refund without return process, no physical return is needed. We will confirm the amount and explain any lawful deduction.

Your bank or payment provider may take additional time to display the refund. Contact us if you need help locating it.

## Cancellations

You may request cancellation before your order has shipped by emailing hugeluxuryofficial@gmail.com with your order number. If the order has not shipped when we receive your request, we will cancel it and refund the amount paid for the cancelled order, including its shipping charge. Once an order has shipped, please contact us about the available return options. This does not limit any statutory right to cancel or withdraw from a purchase.

## Consumer rights

Nothing in this policy excludes mandatory cancellation, refund, warranty or other consumer rights.

For purchases covered by Taiwan's rules on distance sales, you may generally cancel within seven days after receipt by returning the goods or giving written notice, without giving a reason or paying a cancellation charge, subject to the exceptions provided by law. We will follow the applicable collection and refund requirements.

Where South Korean consumer law applies, statutory withdrawal rights and remedies for goods that do not match the contract remain available. Applicable legal periods may extend beyond the 30 day process described above.

Any statutory cancellation or return rights that apply in Japan, Canada, the United States, Malaysia or Singapore also remain unaffected. Contact us so we can apply the process relevant to your order.

## Contact

Tiny Bazaar, operated by Huge Luxury LLC

Email: hugeluxuryofficial@gmail.com